We want to make sure that you are receiving the best online rate possible. If you find lower rates on another web site, call the (800) number listed below for the hotel you are making a reservation for and we'll match the rate. If you have already made the reservation, we will honor the lower rate and give you an additional 10% off. The following requirements must be met before submitting a claim:

• It has been less than 24 hours since booking your original reservation on a Newport Hotel Group web site, and it was not booked within 48 hours of arrival.
• The rate must be available to the general public. Qualified discount rates, such as AAA, AARP, group, corporate or wholesaler rates do not qualify.
• The guarantee does not apply to web sites where the specific hotel and location are not known until the booking is made, such as Priceline.com, Hotwire.com, etc.
• The rate is for the same arrival date, length of stay, room type, and number of guests.

To submit a claim, call the (800) number listed below for the hotel you are making a reservation for.

Inn on the Square: 888-744-5394
North Conway Grand Hotel: 800-655-1452
Newport Beach Hotel & Suites: 800-655-1778
Hyannis Harbor Hotel: 800-655-2047
New Haven Hotel: 800-644-6835

We guarantee no other web site has lower rates. You can cancel directly with the hotel or our central reservations office subject to the following cancellation policy:

Inn on the Square: Nov 1 - April 30 reservations must be canceled by 6pm day of arrival; May 1 - Oct 31 reservations must be canceled 72 hrs (3 days) prior to arrival date.

Newport Beach Hotel & Suites: November 1 - April 30 - reservations must be canceled by 6pm day of arrival; May 1 - October 31 - reservations must be cancelled 7 days prior to arrival to avoid cancellation penalty of one night’s room and tax.

Hyannis Harbor Hotel: 72 Hours (3 days) Prior to Arrival To Avoid Cancellation Penalty of One Night's Room and Tax.

North Conway Grand: 72 Hours (3 days) Prior to Arrival To Avoid Cancellation Penalty of One Night's Room and Tax.

New Haven Hotel: By 4 pm at least 1 day Prior to Arrival To Avoid Cancellation Penalty of One Night’s Room and Tax.