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FAQ's

Q. What Time Is Check-In and Check-Out?
A. Check-in is at 4:00 p.m. and Check-out is at 11:00 a.m.  Must be 21 or older to make a reservation.
 
Q. What Is Our Cancellation Policy?
A. May - October: You must cancel 72 hours prior to arrival to avoid a cancellation penalty of one night's room and tax.
     November - April: You must cancel by 6pm day of arrival to avoid a cancellation penalty of one night's room and tax.
     We also offer a discounted advanced purchase rate which has a non-refundable cancellation policy in which 
     full payment is due at the time of booking. 
     Cancellation policies may vary by date and rate plan.

Q. Do We Require A Deposit When Making Your Reservation? 
A. Yes.  We require a one-night deposit at the time of booking.

Q. Pet Policy
A. We apologize but the Inn on the Square does not allow pets.
 
Q. Do We Offer High-Speed Internet Access?
A. We offer complimentary high speed internet throughout the entire hotel.

Q. Do We Offer ADA Guest Rooms?
A. Yes.  We offer ADA compliant guest rooms.  Please contact our Reservations Team. 
 
Q. Are There Coffee Makers and Micro Fridge In The Rooms?
A. Yes.

Q. Is There A Guest Laundry? 
A. Yes.

 
Q. How Many Floors Does The Hotel Have? 
A. The hotel has 2 floors and there are no elevators. 
 
Q. Is There A Fitness Center?
A. No.
 
Q. Do We Have A Business Center?
A. We have 2 lobby kiosks with free use of a computer and printer.
 
Q. What Are The Hours Of The Pool?
A. 7:00 am to 10:00 pm daily. There is no Hot Tub.
 
Q. Are There On-Site Dining Options?
A. Percy's Place is connected to the hotel and offers breakfast and lunch. For more information about their hours of operation and menus please visit
     http://persysplace.com.

Q. Cots or Cribs? 
A. Cots and cribs are available on a first-come, first-serve basis by request only.  Cost is $15 each per day. 
     Please call our Reservations Team at 888-744-5394 for more information. 

Q. Parking At The Hotel?
A. There is no parking fee while you are a guest of the hotel.  We respectfully do not allow you to leave your car if traveling to the ferries. 

Q. How Close Is The Ferry To Martha's Vineyard? 
A. We are located one half mile from the Palmer Avenue off-site parking lot for the ferry.  We are located 4 miles from the actual ferry landing. 
 
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